Privacy Policy

Website Privacy Policy

Update: April 2023

1. Purpose

This privacy policy (hereinafter the "Privacy Policy") illustrates the commitment of the company KILIBA, a simplified joint stock company with a share capital of €30,625, registered in the Nanterre Trade and Companies Register under number 846 615 131, with the following intra-community VAT number : FR07841615131 and whose registered office is located at 127 Rue d'Aguesseau in Boulogne-Billancourt (92100) (hereinafter the "Company") with respect to the privacy and protection of personal data of the users of the following Internet site: https://www.kiliba.com (hereinafter the "Site")

The Site allows you to:

  • to have information about the Company and the services offered by the Company;
  • request a demonstration of the marketing automation software solution (the "Software Solution") published by the Company;
  • create an account to use the Software Solution and log in to your personal account;
  • to contact the Company;
  • to access articles and download e-books offered by the Company;
  • to subscribe to the Company's newsletter;
  • to use a webchat to ask your questions to the Company;
  • to have access to the Blog and the news of the Company;
  • to access job and internship offers from the Company.

2. Processing of your personal data

2.1. Description of the processing of your personal data

In accordance with the laws and regulations in force, the Company, acting as data controller, collects some of your personal data when you visit the Site.

When you subscribe to the newsletter, the Company as data controller collects the following personal data: your name, your first name, your email address and the language of the newsletter.

If you download the e-books offered by the Company, the Company, as the data controller, collects the following personal data from you: your last name, your first name, your email address, the name of your company and the URL of your website.

In order to respond to your contact requests, the Company, acting as data controller, collects the following personal data: your last name, first name, e-mail address, company name, telephone number, language and message content.

You can create and/or access your personal account on the Site via the following link: https: //app.kiliba.com/login

If you wish to request a demonstration of the Software Solution, the Company, acting as data controller, collects the following personal data: your name, your first name, the name of your company, your e-mail address, your telephone number, the URL address of your website, the platform of your choice to create your online business.

When you use the webchat, the Company, as the data controller, collects the following personal data from you: the content of the questions asked via the webchat, the date and time of the questions asked via the webchat. The webchat is operated by Hubspot Ireland Limited (1 Sir John Rogerson's Quay, Dublin 2) located in Ireland.

If you apply for a job or an internship through the Site (Join us), you are informed that in the context of recruitment, the Company uses the following site: www.welcometothejungle.co, published by the company Coruscant(privacy@wttj.co - 24 rue du Mail, 75002 Paris, France).

You can apply for the offers that the Company proposes, directly on the site www.welcometothejungle.co via the following link: https: //www.welcometothejungle.com/fr/companies/kiliba.

When you connect to the Site, the Company, acting as data controller, also collects the following personal data:

  • Your connection logs;
  • Your login details;
  • Your IP address.

The Company uses your personal data for the following purposes:

Purpose
Legal basis
Length of retention of personal data
Creation / access to your personal account
The processing is based on your consent and on the execution of pre-contractual measures
Personal data is kept for a period not exceeding the duration of the contractual relationship with you and the Company
Request for a demonstration of the Software Solution
The processing is based on your consent and on the execution of pre-contractual measures
Personal data is kept for a period of three years from the receipt of your request for a demonstration or the last contact with you
Newsletter subscription management
Processing is based on your consent
Personal data is kept for a period of three years from the last contact with you or until you withdraw your consent
Reception and management of contact requests
Processing is based on your consent
Personal data are kept for a period of three years from the receipt of your request
Application management
Contacting you
Competence assessment during recruitment interviews
Professional and educational background check
Processing is based on pre-contractual measures and your consent
Destruction of your file if you are not selected, and up to two years from the last contact with you if you have given your consent for the Company to keep your file
Conversational agent (webchat)
The processing is necessary for the performance of your contract with the Company and is based on your consent
The data are deleted as soon as the conversation with the webchat is over. The Company can keep the data for a longer period (five years) in case of a complaint from you.
Management of requests for rights of access, portability, deletion, limitation of processing, rectification and opposition
The processing is necessary to respond to your requests to exercise your rights (legal obligation)
Up to one year from the date of your request to exercise your rights
Management of requests for the right to object to commercial prospecting
The processing is necessary to respond to the request to exercise the right to object (legal obligation)
Up to three years from the time you exercise your right to object

2.2. Recipients / transfers of your personal data

Access to your personal data is restricted to only those persons who need your personal data in order to fulfil the purpose of the processing.

Your personal data may also be communicated by the Company to third parties:

  • if the Company is required by law or legal process to share your personal data;
  • in response to a request from a public or judicial authority (especially in the case of a judicial requisition);
  • when the Company considers the transmission of your personal data necessary or appropriate to ensure the safety of individuals or protect the public.

Your personal data is transmitted to WEBFLOW INC (398 11th Street, San Francisco, CA 94103, USA) which hosts the Site on servers located in Dublin, Ireland.

Your personal data is also transmitted to the company Coruscant, located in France.

Your personal data is also transferred to Hubspot Ireland Limited, located in Ireland.

Your personal data is therefore not transferred outside the European Economic Area.

2.3 Security of your personal data

The Company shall ensure the security of your personal data by implementing appropriate technical and organizational measures to ensure a level of security appropriate to the risk and shall put in place means to ensure the continued confidentiality, integrity, availability and resilience of the processing systems and services, any means to restore availability and access to your personal data, and a procedure to regularly test, analyze and evaluate the effectiveness of the technical and organizational measures implemented by the Company

2.4. Storage of your personal data

Your personal data is kept only as long as necessary to fulfill the purpose for which the Company holds your data, in order to meet your needs.

The Company may retain your personal data for a period not exceeding the legal statute of limitations to fulfill its legal or regulatory obligations, to enable it to exercise its rights and/or for statistical or historical purposes.

At the end of the above-mentioned periods, your personal data will be deleted or the Company will proceed to anonymize it.

2.5. Your rights regarding your personal data

You have the following rights to your personal data:

Access and rectification rights
You may request access to your personal data.

You may also request the rectification of any inaccurate personal data or the completion of any incomplete personal data.

You also have the right to know the origin of your personal data.
Right to delete
You may request the deletion of your personal data when:

1. Your personal data is no longer necessary for the purposes for which it was processed;
2. You have chosen to withdraw your consent (where consent is the legal basis for processing), such withdrawal not affecting the lawfulness of the processing prior to its implementation;
3. You have objected to the processing of your personal data;
4. Your personal data has been processed unlawfully;
5. Your personal data must be erased to comply with a legal obligation; or
6. The deletion of your personal data is required to ensure compliance with applicable legislation, including applicable retention periods.
Right to object
You may object to the processing of your personal data in compliance with the legal obligations imposed on the Company.
Right to limitation
You may also request the restriction of the processing of your personal data if:

1. You dispute the accuracy of your personal data;
2. The Company no longer needs your personal data for the purposes of processing; and
3. You have objected to the processing of your personal data.
Right not to be subject to a decision based exclusively on automated data processing
You have the right not to be subject to a decision based exclusively on automated processing that produces legal effects concerning you or significantly affects you, in particular based on profiling.
Right to portability
You may request that the Company provide your personal data to you in a structured, commonly used, machine-readable format, or request that it be "ported" directly to another controller under the following conditions: that the processing is based on your consent; and that the processing is carried out by automated means.
Right to withdraw your consent
You may withdraw your consent to the processing of your personal data at any time.

Withdrawal of your consent is valid only for the future and does not affect the lawfulness of any processing carried out by the Company on the basis of your consent prior to your withdrawal or the lawfulness of any processing based on another legal basis such as, for example, the performance of a contract between you and the Company.
Right to give advance directives on the processing of personal data after your death
Pursuant to Article 85, I of the French Data Protection Act of January 6, 1978, as amended, you may define directives on the exercise of your rights under this section after your death (in particular on the duration of the retention of your personal data, their deletion and/or the communication of your personal data), as well as designate a person responsible for the exercise of these rights.

In the absence of such directives, the Company will comply with the requests of your heirs, as limited to Article 85, II of the French Data Protection Act.
Right to lodge a complaint with a supervisory authority
If you have any concerns or complaints regarding the protection of your personal data, you have the right to file a complaint with the Commission Nationale de l'Informatique et des Libertés via the following link: Online complaints | CNIL

The CNIL can also be contacted at the following address: 3 Place de Fontenoy, 75007 Paris - telephone: 01 53 73 22 22.

You are invited to inform the Company's Data Protection Officer in advance so that he or she can deal with the request and try to find an amicable solution.

You may exercise your rights mentioned above and/or ask any question relating to the processing of your personal data by the Company's Data Protection Officer by e-mail at the following address: dpo@kiliba.com or at the following postal address Data Protection Officer, KILIBA Company, 127 rue d'Aguesseau, 92100, Boulogne-Billancourt.

In order for the Data Protection Officer to process your request as quickly as possible, you may indicate in your request the purpose of your request and the context in which your personal data has been processed by the Company.

If there is reasonable doubt about your identity, the Company may ask you to provide a copy of both sides of a valid ID. The latter will be deleted by the Company once your request has been granted.

The Company may retain a copy of your identification for the sole purpose of establishing evidence in the event of a dispute with you.

2.6. Links to third party sites

In order to improve the quality of the Site, the Company may include on the Site links to third party sites. These sites have a different privacy policy independent of the Company's.

You are encouraged to review the privacy policies of the third-party sites you visit.

2.7. Language of the site

This Privacy Policy is written in the French language.

In the event that it is translated into one or more foreign languages, only the French version will be deemed authentic in the event of a dispute.

2.8. Cookies

The provisions relating to the deposit of cookies on the Site are set out in the cookie policy available on the Site.

2.9. Modification of the Privacy Policy

The Company reserves the right to make changes to this Privacy Policy at any time.

The Company recommends that you consult this page regularly, referring to the date of its last modification.

In the event of a material change to the Privacy Policy, the Company will notify you of such changes.

Website Cookie Management Policy

Update: April 2023

This cookie management policy (hereinafter the "Management Policy") is proposed by KILIBA, a Société par Actions Simplifiée (simplified joint stock company) with a share capital of €30,625, registered in the Nanterre Trade and Companies Register under number 846 615 131 and whose registered office is located at 127 rue d'Aguesseau in Boulogne-Billancourt (92100) (hereinafter referred to as the "Company").

This Management Policy informs you of your rights and of the choices you can make regarding the deposit of cookies during your navigation on the site https://www.kiliba.com (hereinafter the "Site") published by the Company.

1. Purpose

In accordance with Article 82 of the French Data Protection Act of January 6, 1978, as amended, taken in application of the provisions of Directive 2002/58/EC of the European Parliament and of the Council of July 12, 2002 concerning the processing of personal data and the protection of privacy in the electronic communications sector, your consent as a user must be obtained prior to any action aimed at storing information or accessing information stored in your terminal equipment.

Pursuant to the provisions of Articles 4(11) and 7 of the GDPR relating to the conditions applicable to consent, the CNIL adopted Deliberation No. 2020-091 of September 17, 2020 adopting guidelines relating to the application of Article 82 of the Act of January 6, 1978 as amended to read and write operations on a user's terminal (in particular to "cookies and other tracers") as well as Deliberation No. 2020-092 of September 17, 2020 adopting a recommendation proposing practical methods of compliance in the event of recourse to "cookies and other tracers", presenting in particular examples and best practices of concrete methods of collecting consent and implementing tracers not subject to it.

2. What is a cookie?

Cookies are small files containing various textual information, usually consisting of letters and numbers. They are deposited on your terminal (computer, tablet, smartphone ...) via your browser, by the website you visit.

This operation makes it possible to recognize your devices as soon as a connection is established between the server of the Site and your browser. The main purpose of a cookie is simply to allow the Site's server to adapt the content of the web pages to your personal preferences, in order to personalize your visit to the Site.

The Site may use several types of cookies:

  • Session cookies: these cookies are temporary and stored in the cookie file of your browser until you close it. These cookies are required for certain applications or features of the Site to function properly.

  • Persistent Cookies: The Site may use persistent cookies to improve your experience (e.g., by providing enhanced navigation). These cookies remain in the cookie file of your browser for a longer period of time. The length of time they are retained depends on the configuration choices of your Internet browser. Persistent cookies allow information to be transmitted to a web server each time a person visits the Site, and can be used, for example, to remember your preferences and choices for a website, or to target advertising. Persistent cookies are also known as tracking cookies.

  • Internal cookies: these cookies are installed by the Site at the time of your visit to improve your experience.

  • Third-party cookies: These cookies are installed by third parties who may be the Company's partners. A third-party cookie is a file embedded via a browser by a different site than the one you are visiting, in order to store information locally and track your journey across multiple sites. These cookies are therefore not hosted on the Site.

These cookies are classified according to several types: necessary cookies used for technical purposes, audience measurement cookies, advertising cookies, social network sharing cookies, etc.

3. What is the purpose of cookies?

Cookies are used for different purposes:

  • Strictly necessary cookies: they are essential to the operation of the Site and allow you to access secure areas such as your

cart, your personal space, etc.

  • Analytical or performance cookies: these cookies allow the Company to know the use and performance of the Site and to improve its operation. For example, they allow the Company to know which pages of the Site are most frequently consulted.

  • Functional cookies: these cookies allow us to remember the choices you make in order to improve your experience on the Site. For example, they are used to recognize you when you return to the Site, to remember the choices you have made, the items you have put in your shopping cart, etc., and provide enhanced and personalized information about your preferences and shopping habits.

  • Advertising cookies: these cookies collect information about your browsing habits in order to present you with advertisements tailored to your interests. These cookies record your visit to the Site, the pages you visit and the links you follow, as well as your navigation outside the Site. They are also used to limit the number of times you see the same ad and to measure the effectiveness of advertising campaigns. They are generally placed on the Site by third parties with the Company's permission.

4. What cookies are present on the Site?

The cookies placed on the Site by the Company are the following:

Type of cookies
Persistent or session cookies
Domain
Duration
Purpose
Analytical
Persistent cookies
Kiliba
1 day

2 years
These cookies store a unique identifier that is used to generate statistical data about how you use the Site
Analytical
Persistent cookies
Kiliba
4 months
This cookie is used to store and track conversions on the Site
Functional
Persistent cookies
Kiliba
1 day
These cookies are used to recognize and limit bots on the Site

The third-party cookies placed on the Site are the following:

Type of cookies
Persistent or session cookies
Submitter
Duration
Purpose
Analytical
Persistent cookies
Facebook
3 months
This cookie is used to track users who have clicked on advertisements for the Company on third-party sites and to allow them to share content from the Site on Facebook
Analytical
Persistent cookies
Microsoft Clarity
1 year

1 day
These cookies store information about how you visit the Site and allow the Company to measure the performance of the Site
Analytics / Statistics
Persistent cookies
Google
6 months
This cookie is used for retargeting, optimization, reporting and attribution of online advertisements
Advertising
Persistent cookies
Google
13 months
This cookie is used to store information about how you use the Site and stores the advertisements you clicked on before visiting the Site
Advertising
Persistent cookies
Google
14 days
This cookie is used to track users of the Site, in order to present them with relevant advertisements based on their preferences
Analytical
Persistent cookies
Datadog
20 minutes
This cookie is used to measure the performance of the Site
Advertising
Persistent cookies
Google
1 month

1 year
These cookies are used for advertising purposes
Analytical
Persistent cookies
Leadfeeder
1 month
This cookie allows to record and follow the audience of the Site
Analytical
Persistent cookies
Leadfeeder
1 second
This cookie is used to distinguish users
Functional
Persistent cookies
Hubspot
6 months
This cookie keeps track of the identity of a user of the Site
Advertising
Persistent cookies
Hubspot
6 months
This cookie keeps the conversation history of a user not registered as a contact by the Company
Analytical
Persistent cookies
Hubspot
1 day
This cookie records statistical data on user behavior on the Site
Advertising
Persistent cookies
LinkedIn
30 days
This cookie is used to ensure the delivery of advertisements on the products and services of the Company or the retargeting of advertisements on sites different from the Site
Advertising
Persistent cookies
LinkedIn
2 years

Expires at the end of the browsing session

6 months

1 day
These cookies are used to promote the Company's products and services on the Company's partners' websites
Analytical
Persistent cookies
CloudFlare
30 minutes
This cookie is used to read and filter requests from bots on the Site
Analytical
Persistent cookies
LinkedIn
1 month
This cookie is used to target LinkedIn members who subscribe to the Company's news feed and show them Company advertising on the websites they visit
Analytical
Persistent cookies
Hubspot
6 months
This cookie records the time of the user's visit to the Site
Analytical
Persistent cookies
Hubspot
30 minutes
This cookie is used to generate statistical data in anonymous form
Analytical
Session cookies
Hubspot
Expires as soon as the user leaves the browsing session
This cookie generates a unique session identifier. This allows us to determine whether the user has restarted their browser or whether it is a new session.
Analytical
Persistent cookies
Axeptio
1 year
These cookies are used to determine whether a user has accepted cookies on their browser

The Company cannot ensure the completeness of the above list of cookies.

The Company undertakes, as far as possible, to update it regularly and to alert you in the event of a major change concerning the deposit of cookies on the Site.

5. What personal data is collected by cookies?

The cookies used on the Site collect the following personal data:

  • IP address;
  • Web browser ;
  • Date and time of visit;
  • Operating system ;
  • Internet service provider.

6. How long are personal data collected by cookies kept?

Personal data collected through cookies on the Site are kept for a maximum of 13 months.

Cookies are kept for a maximum of 24 months.

Your choice to accept or not the deposit of cookies on the Site will be kept by the Company for a maximum period of 12 months.

7. What are your choices?

7.1. Cookies banner

When you first connect to the Site, an alert message (banner) informs you of the use of tracers and cookies and invites you to accept or refuse the use of these tracers.

Acceptance or refusal of the use of cookies has no effect on your navigation on the Site, with the exception of cookies and other tracers strictly necessary for the operation of the Site or for an online communication service that you have requested.

The Site also uses tracers to ensure access and important functionality of the Site (necessary cookies).

These tracers do not require your consent. You are informed that the acceptance of these cookies is a necessary condition for access and use of the Site and that in case of refusal on your part, you expose yourself to potentially negative effects (normal navigation on the Site not assured).

The alert message includes at a minimum:

  • the identity of the controller(s);
  • the precise purposes of the tracers used;
  • the ability to withdraw your consent at any time.

In accordance with the deliberation n°2020-092 of September 17, 2020 concerning the adoption of a recommendation proposing practical modalities of compliance in case of recourse to "cookies and other tracers" of the CNIL, you must be able to accept or refuse the use of tracers with the same degree of simplicity.

To this end, you have the option of setting your browser to accept or reject cookies.

To this end, you have the option of clicking on a button to refuse the deposit of cookies, which has the same format and is placed at the same level as the button to accept the deposit of cookies.

To ensure that your consent is free, informed and unequivocal, the banner will not disappear until you accept or reject the cookies.

No cookies will be deposited on your browser unless you accept or decline cookies.

Unless you give your prior consent, the deposit and reading of traces will not be carried out:

  • if you go to the Site (home page or directly to another page of the Site) and do not continue browsing: a simple absence of action cannot be considered as a manifestation of will on your part;
  • or if you click on the link in the banner allowing you to set the parameters of the cookies and, if necessary, that you refuse the deposit of cookies.

7.2. Setting up via your web browser

You can accept the use of cookies or choose at any time to disable them. This is usually done through your browser.

The latter can be set to notify you of cookies that are placed on your terminal and ask you to accept them or not.

The configuration of each browser is different.

It is described in the help menu of your browser, which will tell you how to change your cookie preferences.

7.2.1. If you are using the Mozilla Firefox browser

Cookies - information that websites store on your computer | Firefox Support

  • Click on the menu button and select "Options".
  • Select the "Privacy" panel.
  • Set the "Retention Rules" menu to "Use custom settings for history".
  • Uncheck the "Accept Cookies" box.
  • Any changes you have made will be automatically saved.

7.2.2. If you are using the Microsoft Internet Explorer browser

Delete and manage cookies

  • Click on the Tools button, then on "Internet Options".
  • Click on the "Privacy" tab, then under "Settings", move the slider up to block all cookies or down to allow all cookies, then click OK.

7.2.3. If you use the Google Chrome browser from Google

Delete, allow and manage cookies in Chrome - Android - Google Chrome Help

  • Select the Chrome menu icon.
  • Select "Settings".
  • At the bottom of the page, select "Show advanced settings".
  • In the "Privacy" section, select "Content Settings".
  • Select "Prohibit all sites from storing data".
  • Select OK.

7.2.4. If you are using the Apple Safari browser

Legal - Use of Cookies

  • Click on "Settings" > "Safari" > "Privacy" > "Cookies and Website Data

Delete history and cookies saved in Safari on your iPhone, iPad or iPod touch and Manage cookies and website data in Safari on Mac

7.2.5. If you are using the Opera browser from Opera Software

Opera Web preferences - Opera Help

8. Amendment to this Management Policy

This Management Policy is subject to change. The Company therefore advises you to

consult this page of the Site regularly. In the event of a material change to the

management, the Company will notify you of such changes.

9. Language

This Management Policy is written in the French language.

In the event that it is translated into one or more foreign languages, only the French version will be deemed authentic in the event of a dispute.

10. More information

For more information on the use of cookies, you can consult the site of the CNIL.

11. Contact us

If you have any questions about this Management Policy and the use of cookies placed on the Site, you may contact the Company's Data Protection Officer at the following e-mail address: dpo@kiliba.com or by mail at the following postal address Data Protection Officer, KILIBA Company, 127 rue d'Aguesseau, 92100, Boulogne-Billancourt.