CRM marketing - Customer data enrichment
Kiliba identifies the profile of each customer and enriches your customer knowledge: gender, satisfaction rate, customer segment, etc.
Know your customers.
With Kiliba, you really get to know your customers. Moreover, personalized emails allow you to make a difference and show your customer that your product or content has been designed specifically for them.
Identification of the gender of clients
Your customers don't fill in their gender when they register? Don't worry, our algorithms predict it if needed from their first name and their behavior on your site.
The recommendation algorithms then highlight male, female or unisex products depending on the customer and the nature of your products.
Automated RFM customer segmentation
We segment your customers for you based on the recency, frequency and average basket of their purchases.
Each customer is categorized as "champion", "loyalist", "recent customer", "can't loose", "at risk" or "lost". This data can significantly increase your email performance!
You don't want to give the impression of being spam or just another annoying advertisement. By categorizing your customers, the goal is to personalize your emails and create a more personal user experience.
And that's not all...
Take a look at the other features of Kiliba.
of your emails
Kiliba automatically creates your HTML templates from your graphic charter. Then customize them at will.
Marketing Automation Workflows
Our algorithms automatically identify the target of each email, the products to recommend for each customer and write the entire email.
Kiliba identifies the products in your store that are likely to interest your customers based on their behavior on your site. Finally send emails that your customers will love to receive.
You are on the verge of making a killing